Antoinette Davey has a background in psychology and health services research, specialising in criminal behaviour, young adult health and primary care services. She is also a trained transactional psychotherapist with her own private practice in Exeter. Since 2009 her work has primarily focused on patient experience in primary care, with specific focus on young adult health. Her recent publication in BMC Family Practice presented results of interviews with a range of young adults about their experiences of primary care services. These results showed that there was a lack of trust felt by young adults towards their GPs and a breakdown of communication leading to young adults using alternative services from their GP surgeries in order to get their healthcare needs met. Antoinette previously worked with prisoners and offenders on probation. Interviewing prisoners and ex-offenders in the community provided her with an understanding of the difficulties experienced by this population around resettlement, access to healthcare and how to best access the appropriate services once released. Currently Antoinette works as a research fellow at the University of Exeter Medical School on a variety of projects investigating ways to best measure and improve patient experience in primary care.